CASE STUDIES

SITUATION Multinational banking & financial services holding company JPMorgan Chase utilized a software derivatives collateral calculator to determine collateral exposure for derivative trades, but discovered that the system was operating incorrectly, both returning incorrect figures for exposure and identifying false overlimits. This often resulted in JPMorgan calling in collateral from

SITUATION Swiss global financial services firm UBS was pursuing web functionality for its mortgage origination application, and found they had a gap in their digital processes: they lacked a way to close the business day while preparing operation for the subsequent one. As this involves several business-critical processes regarding organization

SITUATION The New York City Department of Justice was legally required to arraign arrestees within a twenty-four-hour timeframe, but found that they were unable to meet this requirement in as many as 30% of cases – a troubling gap between mandate and capability. As this resulted in the automatic release of many

SITUATION Communications giant Cablevision found itself facing significant inefficiencies in its billing management processes. Due to the employment of outdated manual billing procedures, Cablevision discovered that the billing operations for video-on-demand services were suffering from delays and failures. This led to difficulties in successfully and consistently billing paying customers for